Privacy Policy

Effective Date: July 16, 2026

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Wellbeing T50 Fitness, doing business as T50 Fitness (“T50 Fitness,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.

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This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

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• Visit or interact with our website;

• Create a member account;

• Register for a free trial;

• Purchase a membership, class package, or product;

• Book or attend a class;

• Download or use our mobile application;

• Complete a contact, enrollment, or lead form;

• Communicate with us by telephone, email, SMS, or MMS;

• Visit one of our fitness studios;

• Interact with our advertisements or social media accounts; or

• Otherwise use a T50 Fitness product, service, facility, or program.

 

This Privacy Policy should be read together with our Terms and Conditions, SMS Terms, membership agreements, liability waivers, and any additional notices presented when personal information is collected.

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1. Personal Information We Collect

The information we collect depends on how you interact with T50 Fitness.

A. Contact and Identification Information

We may collect:

• First and last name;

• Email address;

• Telephone number;

• Mailing or billing address;

• Date of birth or age;

• Emergency contact information;

• Account username or member identification number; and

• Other identifying information you provide.

B. Membership and Account Information

We may collect information associated with your membership or customer account, including:

• Membership type;

• Free-trial enrollment;

• Class packages;

• Home studio or preferred location;

• Class reservations;

• Attendance history;

• Waitlist activity;

• Membership start and cancellation dates;

• Account status;

• Communication preferences;

• Promotional or referral information; and

• Customer-service history.

C. Payment and Transaction Information

When you purchase a membership, class package, event registration, apparel, or another product or service, we or our payment processor may collect:

• Payment-card or bank-account information;

• Billing address;

• Transaction amount;

• Purchase date;

• Payment status;

• Subscription or recurring-payment information;

• Refund information; and

• Partial payment-card details, such as the card type and last four digits.

Payment information may be collected directly by a third-party payment processor. T50 Fitness may not receive or store your complete payment-card number.

D. Fitness and Wellness Information

When you voluntarily provide it, we may collect information related to your fitness participation, such as:

• Fitness goals;

• Workout experience;

• Preferred class types;

• Physical limitations;

• Injuries or mobility concerns;

• Pregnancy-related exercise considerations;

• Information included in a health questionnaire;

• Exercise modifications;

• Progress information; and

• Other information relevant to safe class participation.

Please provide only information that is reasonably necessary for your participation. T50 Fitness does not request detailed medical records through ordinary website or membership forms.

Fitness and wellness information may be considered sensitive personal information under certain laws. We use this information only for the purposes described in this Policy and obtain consent when legally required.

E. Communications and Inquiry Information

We may collect information contained in communications with us, including:

• Contact-form submissions;

• Emails;

• Text messages;

• Telephone inquiries;

• Customer-support requests;

• Reviews and survey responses;

• Social media messages;

• Membership cancellation requests; and

• Records of communication preferences and consent.

Calls or messages may be recorded or retained where permitted by law and when notice or consent is provided as required.

F. SMS and Mobile Messaging Information

When you opt into T50 Fitness text messages, we may collect:

• Your mobile telephone number;

• The date and time of consent;

• The form or method used to provide consent;

• The consent disclosure presented to you;

• Your IP address and form-submission details;

• Message content;

• Delivery information;

• Opt-in and opt-out history;

• HELP and STOP requests; and

• Records needed to demonstrate messaging consent.

Entering a telephone number without affirmatively agreeing to receive messages does not, by itself, constitute consent to recurring promotional text messages.

G. Website and Device Information

When you visit our website or use an online service, we may automatically collect:

• Internet Protocol address;

• Browser type;

• Device type;

• Operating system;

• Device identifiers;

• Referring website;

• Pages viewed;

• Links selected;

• Date and time of access;

• Approximate location derived from an IP address;

• Session activity;

• Website errors;

• Advertising interactions; and

• Cookie or tracking identifiers.

H. Mobile Application Information

When you use a T50 Fitness or third-party member application, we may collect:

• Account login information;

• Class reservations;

• Attendance information;

• Push-notification tokens;

• Device information;

• Application usage activity; and

• Information you submit through the application.

The application may request optional device permissions. You can manage many permissions through your device settings.

I. Photographs, Video, and Testimonials

We may collect photographs, videos, audio, testimonials, fitness stories, or progress information when:

• You voluntarily provide them;

• You participate in a scheduled photo or video session;

• You provide consent for promotional use; or

• General photography or recording occurs during a disclosed class or event.

Where required, we will obtain appropriate consent before using an identifiable person’s image or testimonial for marketing.

J. Social Media and Advertising Information

When you interact with T50 Fitness through Facebook, Instagram, Google, or another platform, we may receive information such as:

• Your public profile information;

• Your username;

• Your comments or messages;

• Advertisement interaction;

• Lead-form information;

• Referral source; and

• Information the platform permits us to receive.

Your use of a social media platform is also governed by that platform’s privacy practices.

2. Sources of Personal Information

We may obtain personal information from:

• You directly;

• Your parent or legal guardian;

• Our website and mobile applications;

• Class-booking and membership platforms;

• Payment processors;

• Communications providers;

• Social media and advertising platforms;

• Referral partners;

• Coaches, employees, and authorized contractors;

• Cookies and similar technologies;

• Publicly available sources; and

• Other parties when you authorize the disclosure.

3. How We Use Personal Information

We may use personal information to:

Provide and Manage Services

• Create and maintain member accounts;

• Register you for trials, memberships, classes, and events;

• Manage class reservations and waitlists;

• Verify eligibility for promotions;

• Process purchases and payments;

• Administer recurring billing;

• Send receipts and transaction records;

• Provide customer support;

• Process cancellations, freezes, and refunds; and

• Operate our fitness studios.

Support Fitness Participation

• Understand your stated fitness goals;

• Recommend appropriate class options;

• Provide reasonable exercise modifications;

• Support participant safety;

• Track attendance and progress; and

• Improve the member experience.

Communicate With You

• Respond to inquiries;

• Send booking confirmations;

• Send class reminders and schedule changes;

• Send membership and billing notices;

• Provide operational or safety announcements;

• Send customer-service communications;

• Deliver email, SMS, or MMS messages you requested;

• Send promotions when legally permitted; and

• Manage communication preferences.

Improve and Protect Our Business

• Analyze website and application performance;

• Understand how people use our services;

• Improve programming, classes, and facilities;

• Prevent fraud and unauthorized transactions;

• Detect security threats or harmful activity;

• Troubleshoot technical issues;

• Enforce agreements and policies;

• Protect members, employees, and property; and

• Maintain internal records.

Marketing and Advertising

• Measure marketing-campaign performance;

• Understand the source of inquiries and memberships;

• Personalize advertising where permitted;

• Display advertisements on other websites or platforms;

• Create audiences based on website activity; and

• Promote T50 Fitness services, events, and offers.

Legal and Compliance Purposes

• Comply with legal obligations;

• Respond to lawful requests;

• Establish or defend legal claims;

• Maintain proof of communications consent;

• Enforce membership agreements;

• Complete tax, accounting, and financial reporting; and

• Protect the rights, safety, and property of T50 Fitness and others.

4. How We Disclose Personal Information

We may disclose personal information in the following circumstances.

A. Service Providers

We may disclose information to companies that perform services on our behalf, including providers of:

• Website hosting;

• Mobile applications;

• Membership and class management;

• Payment processing;

• Email delivery;

• SMS and MMS delivery;

• Customer relationship management;

• Data storage;

• Cloud hosting;

• Analytics;

• Advertising;

• Fraud prevention;

• Cybersecurity;

• Accounting;

• Legal services; and

• Technical support.

These providers may use personal information only as permitted by their agreements with us and applicable law.

B. Twilio and Communications Providers

T50 Fitness may use Twilio and other communications providers to deliver SMS, MMS, voice, or related communications.

We may provide these providers with information reasonably necessary to operate the messaging program, such as:

• Your mobile number;

• Message content;

• Delivery status;

• Opt-in and opt-out status;

• Consent records; and

• Communication history.

These providers process information on our behalf to transmit messages, prevent abuse, maintain network security, and comply with applicable communications requirements.

C. Advertising and Analytics Providers

We may disclose website or device information to analytics and advertising providers to:

• Measure traffic;

• Understand website performance;

• Track conversions;

• Prevent fraudulent advertisement activity;

• Display relevant advertising; and

• Evaluate marketing campaigns.

Depending on the technology used and the law applicable to you, certain advertising disclosures may be considered “sharing,” “selling,” or processing for targeted advertising even when no money is exchanged.

Where required, we provide a method to opt out of this activity.

D. Professional Advisers

We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other advisers when reasonably necessary to obtain professional services or protect our legal interests.

E. Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, subpoena, court order, or governmental request;

• Investigate fraud or illegal activity;

• Protect the safety of a member, employee, or another person;

• Enforce our agreements;

• Respond to an emergency; or

• Protect our legal rights or property.

F. Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or other business transaction.

Any successor receiving personal information will be subject to applicable privacy obligations.

G. At Your Direction

We may disclose information when you request or authorize us to do so.

5. Mobile Information and SMS Consent

T50 Fitness does not sell, rent, transfer, or disclose mobile telephone numbers or SMS opt-in consent to third parties or affiliates for their independent marketing or promotional purposes.

Mobile information may be provided to service providers, including Twilio, only as reasonably necessary to operate T50 Fitness communications and provide services on our behalf.

Text-message originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

The categories described elsewhere in this Privacy Policy exclude:

• Text-messaging originator opt-in data;

• SMS consent records; and

• Mobile numbers collected specifically for the T50 Fitness messaging program

from disclosure to unrelated parties for their marketing purposes.

T50 Fitness may disclose mobile information when required by law, to prevent fraud or abuse, to protect safety, or as part of a business transaction, subject to applicable legal protections.

6. SMS and MMS Communications

When you affirmatively opt in, T50 Fitness may send recurring automated or manually initiated messages regarding:

• Free-trial inquiries;

• Membership information;

• Class confirmations;

• Class reminders;

• Waitlist notifications;

• Schedule changes;

• Account and billing updates;

• Customer support;

• Events;

• Studio announcements;

• Promotions; and

• Special offers.

Consent to promotional text messages is not a condition of purchasing a membership, class, product, or service.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a T50 Fitness message. We may send one final confirmation that your opt-out request was processed.

For assistance, reply HELP or contact:

Phone: (832) 900-2732
Email: info@t50fitness.com

Opting out of text messages does not cancel a membership, class reservation, or payment obligation.

You may continue to receive communications through other channels when permitted, including email or telephone, unless you separately opt out of those channels.

Wireless carriers are not liable for delayed or undelivered messages.

7. Cookies and Similar Technologies

We and our service providers may use:

• Cookies;

• Pixels;

• Tags;

• Software development kits;

• Local storage;

• Advertising identifiers;

• Conversion-tracking technologies; and

• Similar tools.

These technologies may be used for the following purposes.

Essential Technologies

These tools support website operation, security, account login, checkout, fraud prevention, and core functionality.

Functional Technologies

These tools remember preferences and improve website or application features.

Analytics Technologies

These tools help us understand traffic, page usage, errors, visitor interactions, and website performance.

Advertising Technologies

These tools may measure advertisement performance, track conversions, create advertising audiences, and provide more relevant advertising on other platforms.

You may be able to control cookies through:

• A cookie-preference tool provided on our website;

• Your browser settings;

• Your mobile-device settings;

• The privacy settings of advertising platforms; or

• A legally recognized opt-out request.

Blocking cookies may cause some features to function improperly.

Some browsers offer a “Do Not Track” setting. Because there is no single universally accepted standard for these signals, our website may not respond to every Do Not Track setting.

Where legally required and technically supported, we will process recognized universal opt-out signals in accordance with applicable law.

8. Sale, Sharing, and Targeted Advertising

T50 Fitness does not sell personal information in exchange for money.

We may use analytics and advertising technologies that involve disclosing identifiers, device information, or website activity to advertising platforms. Certain privacy laws may classify these activities as:

• A sale of personal information;

• Sharing for cross-context behavioral advertising; or

• Processing for targeted advertising.

Where applicable, you may request to opt out of this processing by:

• Using the cookie-preference tool available on our website;

• Adjusting platform or browser privacy settings; or

• Emailing info@t50fitness.com with the subject line Privacy Opt-Out Request.

We do not knowingly sell personal information belonging to children.

We do not sell sensitive personal information, biometric information, fitness limitations, or SMS opt-in consent.

9. Email and Marketing Preferences

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

Even after unsubscribing from marketing, we may continue sending nonpromotional communications concerning:

• An active membership;

• A class reservation;

• Billing or payment;

• Customer support;

• Security;

• Legal notices; or

• Another transaction you requested.

10. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Policy, including to:

• Provide memberships and services;

• Maintain business and transaction records;

• Meet tax and accounting requirements;

• Resolve disputes;

• Enforce agreements;

• Prevent fraud;

• Maintain legally required consent records; and

• Comply with applicable law.

Retention periods may vary depending on the type of information.

For example:

• Membership records may be retained during the membership and for a reasonable period afterward;

• Transaction records may be retained for accounting and tax purposes;

• SMS consent and opt-out records may be retained to demonstrate compliance;

• Security logs may be retained for fraud-prevention purposes; and

• Deleted account information may remain in backups for a limited period.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely isolate it until deletion is possible.

11. Deidentified and Aggregated Information

We may create statistical, aggregated, or deidentified information that cannot reasonably be linked to an identifiable person.

We may use this information for:

• Business analysis;

• Service improvement;

• Programming decisions;

• Marketing measurement;

• Research; and

• Other lawful purposes.

Where required by law, we will maintain deidentified information in deidentified form and will not attempt to reidentify it.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

These safeguards may include:

• Access controls;

• Password protections;

• Secure payment processing;

• Vendor management;

• Staff access limitations;

• Security monitoring;

• Encryption where appropriate; and

• Procedures for responding to suspected security incidents.

No website, network, storage system, or transmission method is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

You are responsible for protecting your account credentials and notifying us if you suspect unauthorized account activity.

13. Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information;

• Access personal information we maintain about you;

• Correct inaccurate personal information;

• Request deletion of personal information;

• Obtain a portable copy of personal information;

• Opt out of targeted advertising;

• Opt out of the sale of personal information;

• Opt out of certain profiling;

• Withdraw consent where processing is based on consent;

• Restrict certain uses of sensitive personal information;

• Appeal a decision concerning a privacy request; and

• Exercise privacy rights without unlawful discrimination.

These rights are not absolute. We may deny or limit a request when permitted by law, including when information must be retained to:

• Complete a transaction;

• Maintain financial records;

• Protect safety or security;

• Prevent fraud;

• Comply with law;

• Establish or defend legal claims; or

• Exercise another lawful exception.

14. How to Submit a Privacy Request

To exercise an applicable privacy right, contact us at:

Email: info@t50fitness.com
Subject line: Privacy Request

Please include:

• Your full name;

• The email address or telephone number associated with your account;

• The right you wish to exercise;

• The state in which you reside; and

• Enough information for us to locate the relevant records.

We may request additional information to reasonably verify your identity before completing a request.

We will use verification information only to process and protect the request.

Authorized Agents

Where permitted by law, you may appoint an authorized agent to submit a request.

We may require:

• Proof that the agent is authorized to act for you;

• Verification of your identity; and

• Confirmation that you authorized the request.

Appeals

When applicable, you may appeal a decision by emailing info@t50fitness.com with the subject line:

Privacy Request Appeal

Please explain why you believe the decision should be reconsidered. We will review and respond in accordance with applicable law.

15. Texas Privacy Rights

Texas residents may have rights under the Texas Data Privacy and Security Act, subject to the law’s applicability and exceptions.

These rights may include:

• Confirming whether personal data is being processed;

• Accessing personal data;

• Correcting inaccuracies;

• Deleting personal data;

• Receiving a portable copy;

• Opting out of targeted advertising;

• Opting out of the sale of personal data; and

• Opting out of certain profiling that produces legally or similarly significant effects.

Texas residents may submit or appeal a request using the methods provided in Sections 13 and 14.

T50 Fitness does not sell sensitive personal data or biometric data.

16. California and Other State Privacy Rights

Residents of California and other states with applicable consumer privacy laws may have additional rights concerning:

• Access;

• Correction;

• Deletion;

• Portability;

• Sale or sharing;

• Targeted advertising;

• Sensitive information;

• Authorized agents; and

• Nondiscrimination.

We do not discriminate against an individual for lawfully exercising an applicable privacy right.

This section applies only to the extent the relevant state privacy law applies to T50 Fitness and the individual’s information.

17. Children’s Privacy

Our website and online services are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without legally required parental consent.

Minors may participate in certain T50 Fitness activities only when:

• Participation is permitted by T50 Fitness;

• A parent or legal guardian provides required information;

• A parent or guardian signs applicable agreements and waivers; and

• Applicable age requirements are satisfied.

If you believe a child under 13 has provided personal information without appropriate authorization, contact us at info@t50fitness.com.

We will investigate and delete the information when required.

18. Third-Party Websites and Services

Our website may link to third-party services, including:

• Class-booking platforms;

• Payment processors;

• Mobile application stores;

• Social media platforms;

• Apparel stores; and

• Other external websites.

We do not control the privacy or security practices of independent third parties.

Review the privacy policy of each third-party service before providing personal information.

19. International Visitors

T50 Fitness operates in the United States.

If you access our website from another country, your information may be transferred to, stored in, and processed in the United States or another location where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

20. Business Transfers

If T50 Fitness is involved in a merger, acquisition, sale, financing, reorganization, or transfer of assets, personal information may be evaluated or transferred as part of that transaction.

We will require the recipient to handle personal information consistently with applicable law and any notice provided at the time of transfer.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our services;

• Our facilities;

• Technology;

• Vendors;

• Legal obligations; or

• Data-handling practices.

The revised Policy will be posted with a new effective date.

When required, we may provide additional notice through:

• Our website;

• Email;

• SMS;

• A mobile application;

• A member account; or

• Another reasonable method.

We will obtain additional consent when legally required.

22. Contact Information

Questions, concerns, or privacy requests may be directed to:

Wellbeing T50 Fitness
Website: t50fitness.com
Email: info@t50fitness.com
Phone: (832) 900-2732

Pearland Location

12810 Broadway Street, Suite 160
Pearland, Texas 77584

Rosharon Location

3030 Meridiana Parkway, Suite A
Rosharon, Texas 77583